FlySafair is first to introduce passenger safety protocols

by | May 1, 2020

We are all at home wondering when we will be allowed to travel again. FlySafair is the first local airline to introduce passenger safety protocols – Post lockdown, South Africans are eager to take to the skies again. While COVID-19 will leave a lasting impression on everyday life, FlySafair is the industry leader in introducing 8 passenger safety protocols guaranteed to get us feeling good about flying again.

8 reasons to feel good about flying again

#1 Deep Cleaning Evenings

Aircraft cabins are deep cleaned every evening like clockwork. They are then treated them with a specialised, aviation-grade detergent sanitiser which is highly effective in combatting bad bugs, like the Coronavirus. This power wash is applied with electrostatic sprayers, releasing a medicinal mist of super-charged droplets attracted to surfaces much like static electricity is, permeating every hidden nook and cranny with effective disinfection which will remain active on these surfaces for over 24 hours.

#2 Temperature Checks

Every person on an aircraft, crew and customers, will have their temperature checked before boarding. Anyone with a temperature over 38°C will not be permitted to board. Our teams are equipped with contactless digital thermometers which are also available to monitor customer temperatures during flight should someone start to feel ill.

#3 Mandatory Masks

Masks will be mandatory for the duration of the flight. We will provide all staff and passengers with sanitised masks, sealed for your protection, before boarding. To avoid contamination, we ask that passengers discard of mask packaging in the bins provided before boarding.

#4 Disinfectant Foggers Between Flights

Between flights, we conduct an efficient spring clean of the cabins, using aircraft grade antibacterial and antiviral steriliser, with special focus on common touch areas. Then we fog the interior with a similar potent solution, ensuring that every surface is germ-free by a fine mist.

#5 No Touch Necessary

We’ve implemented a strict no-touch policy to avoid direct contact between our teams and our customers. Customers are encouraged to use our mobile or WhatsApp boarding passes. Customers must scan their own documents and present IDs without handing anything to a team member. To prevent contamination across shared surfaces, there will be no catering on flights and instead of magazines for inflight reading, customers are encouraged to download digital copies of our InFlight magazine into their personal devices before boarding.

#6 Keeping Hands Clean

Upon boarding, each passenger will be required to clean their hands with COVID-19 combatting hand sanitiser. Additional sanitiser will be available upon request, and our loos are stocked with hospital-grade sanitary soap.

#7 Carefully Controlled Air Quality

Our aircraft are equipped with sophisticated air recycling systems that completely renew the cabin air every few minutes. This system operates across blocks of seat rows, ensuring all parts of the aircraft receive the same quality of fresh air simultaneously and employs filters that successfully remove 99.999% of even the smallest viruses, including those measuring just 0.01 micrometers (the coronavirus family measures between 0.08 and 0.16 micrometers).

#8 Social Distancing Seats

As a policy we will fill window and isle seats before allocating passengers to middle seats. Customers also have the opportunity to employ a further degree of social distancing during their journey by selecting our new ‘blocked seat’ option when booking on our website, which will keep the middle seat in your row free.

“There’s no doubt that COVID-19 is going to have a lasting impact on our world and on our industry in particular. It’s essential to us that we put responsible measures in place to ensure that we do our part to protect our customers and our teams, while limiting potential spread of the virus”, says Kirby Gordon, Chief Marketing Officer at FlySafair. “These measures do come at a cost, and FlySafair will be adding a R20 COVID-19 fee to each flight, a small price to pay to know that no stone was left unturned when it comes to ensuring passenger health and safety, Gordon concluded”.

Customers can book flights, with the new safety measures in place on the FlySafair website at

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